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Posted on: September 28, 2021

County Computers-UPDATE


October 18, 2021

All county systems, including the GIS map system, are fully operational.

October 7, 2021

The Driver's License is now operational. All county systems are functional except for the GIS map system.

Here is the news release issued on Monday, October 4, 2021.


Pottawatomie County Cyber Attack Update

 Westmoreland, Kan. (Oct.4, 2021)—The cyberattack investigation of Pottawatomie County IT systems continues, and all County offices are open and serving the public.

 The original ransom demand was one million dollars.  Following a successful negotiation, the ransom paid included $71,250.00 to the threat actor and $356.25 in exchange fees to facilitate the cyber currency payment.  This was paid from the General Fund and a substantial portion will be refunded by our self-insurance pool.

 The County also spent $5,000.00 to purchase enhanced decryption software needed to unlock the files that the hackers had encrypted. 

 Chad Kinsley, County Administrator, said, “We hardened system defenses while negotiating with the hackers.  We believe that now we are much less vulnerable to any subsequent attack.”

 According to cyber security experts, threat actors have created a lucrative model for getting ransom payments from government entities by threatening to make private data public (rather than selling it on the dark web).  “In this case, the hackers demonstrated that they had seen some private data. We paid the ransom to protect our constituents and prevent that data from being made public,” said Kinsley. It is important to note that “we are not the only county that has experienced a cyberattack,” said Kinsley.

 Experts say that hackers know that if they release information following a ransom payment, future victims will refuse to pay.  It is for this reason that county officials are confident that the accessed data have been deleted from hackers’ computers.

 IT staff along with expert advisors continue to scan compromised data to determine how much private data the hackers may have seen.  “Once we know the extent of personal information involved, we will be able to take appropriate steps to protect our citizens. It is a time-consuming process, but we are committed to taking the time needed to do this right,” added Kinsley.


October 4, 2021

All county systems are functioning, with the exception of Driver's License. We will post an update as soon as the Driver's License is fully restored.

September 28, 2021

Pottawatomie County computer networks and systems are currently offline.  We don’t have a date yet when systems will be fully restored, but we are working diligently to address the problem and restore services as soon as possible. 

We apologize for any inconvenience this may cause. We are doing as much as we can with pen and paper, but some services are unavailable until systems are restored. 

If you need to do business with a County department or agency, please call the appropriate office before stopping in to make sure we can provide what is needed. Click here for a Staff Directory. Thank you for your patience. 

 We will post updates here as the situation is resolved.

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